Taking Survey

This month we decided to take an inventory from our parents and students on how they’ve felt about Firewall during this period of COVID restrictions. HQ Staff called parents weekly and got their feedback, while mentors logged onto  Zoom to ask the students what they thought about Firewall. It is always so satisfying to see our students and their parents continue to be appreciative for how our program impacts their life. Watch our favorite clip from our students in elementary down below!


Mentor Appreciation

March 5th is Employee Appreciation Day, but at Firewall we wanted to highlight our staff ALL MONTH! This all started by scheduling a monthly luncheon with all our staff. This allowed us to create an environment free of stress from work and just enjoy each other’s company.

As we shared each of our experiences at Firewall we wanted to appreciate all our mentor staff, that really helps Firewall help impact our students.  Each Team highlighted 1-2 Mentors for special recognition. They were chosen by how they lived out the T.H.I.N.K. Principles (Take Charge, Have a Plan, Involve the Right People, Never Quit, Keep Giving Back), personally and professionally. All the names were compiled and their stories were sent out to everyone, so they could all appreciate different mentors at different centers. Read below, just one of the many mentors we got to recognize!

Bair Middle

We believe Arlene Sanchez deserves this award because she is a direct reflection of “N” in THINK. She never quits!

On multiple occasions, Arlene has shown the desire to actively commit to our students and anything necessary to help them pass their grade level. She has shown initiative by putting extra time to be available to our students on Fridays for 1-on-1 sessions. She is dedicated to our mission at Firewall and the success of our students all the way from Orlando. Arlene deserves this recognition and more!

We aim to grow our mentors to be the best. It’s our goal not just to grow our students into servant leaders, but to give our mentors the training and support to be the best they can be.

Firewall Family Generosity

Thank you for ALL of your help Firewall Family! Thanks to many generous donors, we were able to reach our end-of-year goals. We can’t thank you enough for believing in our mission to transform students into servant leaders. What we receive from YOU allows us to consistently support our students, through daily tutoring and mentoring. We are starting off 2021 strong because of your generosity!

We also wanted to take this opportunity to thank all of our partners like the Children’s Services Council of Broward County, Volunteer Florida, United Way of Broward County and other individuals that have allowed us to spread holiday cheer with presents for all of our students.

We have also been able to produce a new video series, Firewall Explores, which has made our students excited to attend virtual sessions and stay interested in learning. Click below to see our Firewall Explores highlights from 2020!

Spreading Holiday Cheer

Program Directors, Lead Mentors, Success Coaches, and Mentors packed their cars this holiday season, ready to spread cheer to everyone in our Firewall Family. They delivered thoughtful care packages, filled with goodies like snacks and toys, to over 100 mentors, families, and students alike!

Mentors also received a holiday surprise for them to enjoy. Students received different combinations of toys, socks, and books. This was all thanks to the generous grants and donations from The Children’s Service Council of Broward. They continue to support our mission to transform students into servant leaders. Click down below to see firsthand what happened at Firewall’s Winter Workshop!

Firewall Goes Under the Sea

Firewall Explores has become a big hit with all of our students. Every other Monday they log on ready to find out where Woodny and Diego have been. We have gone through some different topics like Civil Engineering and now Marine Life and their habitat.

Through a partnership with South Florida Science Center and Aquarium, we were able to use their facility and interview one their Aquarium Director, Rebecca. She helped the students learn about ways to keep their oceans and the fish in them safe. Also, Woodny and Diego were able to teach our students how the Nitrogen Cycle works. Videos like these help Firewall break down educational topics into bite sized interactive videos.

Click down below to see our latest video and check out the South Florida Science Center and Aquarium in West Palm Beach!

I <3 Firewall Centers

This month we went to our staff and asked them to finish one sentence: “I love Firewall Centers because…” Asking this question brought out a lot of amazing responses. Staff members that have been with us for years got to revisit the reason they first joined Firewall. On the other hand, new mentors and staff are mentioning that even while we are still virtual, they love connecting with their students. Alex, one of our Success Coaches for Bair Middle School, who has worked with us for 6 years, said. “I love Firewall because I get to build relationships with my students.” While, Shawn, our new Elementary Program Director, says, “I love Firewall because we have college students pouring into our students who need love and support, and they’re getting it.”

The closer we get to the end of 2020, the more we want to look back at the good times of our year. If you have a response to why you love Firewall, share it on social media and tag @firewallcenters! We’d love to see how many members we have in our Firewall Family. Of course, if you want to give more than a response and support us financially, you can go to firewallcenters.org/donate

A New Frontier

More and more kids are signing online with us every afternoon. One of the many ways we are trying to make learning and tutoring fun is through a new YouTube video series called ‘Firewall Explores‘. With this series we are able to visually teach the kids, and they’re excited to log on every week.

But, this isn’t just fun for them, it’s also fun for us! Not only is a small group of our staff now fully involved with the production of this series, but it’s a group effort. The many hats that each of these people wear helps the vision of Firewall permeate through our video series. We have Eileen our Chief Marketing Officer, working the camera and contacting venues to find places where we can film. Also we have Woodny, a mentor for our Orange Park Center, who co-stars with Diego, our Communications Manager.

Firewall staff members work with our students everyday and know how they will react and connect with Firewall Explores. So, we know that this series can be a great gift to the students in their year as they spend their school days at home. Click down below to watch our most recent episode of Firewall Explores.

Ramping Up

Our staff here at Firewall is working hard to ensure this year starts off well. As they diligently contact parents and schools, they are becoming more attuned to our community and its needs. Although, the behind the scenes work usually doesn’t get seen.

We have Program Directors that are setting up calendars and fun curriculum for the students. Our marketing department is focusing on ways to make the year fun, by creating videos and activities for the students to enjoy. Especially, our Americorps Program Manager which has been working hard to recruit Mentors, and signing them up to receive their grants at the end of the year.

We’ve been in and out of meetings preparing for this year. Many ideas are being thrown around for content, to keep the students engaged. Program Directors have been sitting down and making themes for certain weeks and days to help the kids focus on the topics they will be learning. From looking at the moon phases through a telescope, to planning a giveaway for the students, we are so excited and ready for our students to come and feel the impact of our work.